WIZ Talkbot, powered by Voice AI and Generative AI for a human-like experience, automates outbound omnichannel engagement on a large scale at a lower cost, resulting in higher business conversion rates.
Unleash the power for unstoppable growth and flexible operations with combined strategy of omnichannel interactions.
By automating over 90% of interactive business tasks with continuously optimized outreach and guided dialogues tailored for specific vertical use cases, we achieve significantly lower costs and improved customer satisfaction.
A higher open rate, personalized guidance learnt after your top agent, and enhanced meaningful conversations powered by reliable generative AI all contribute to driving increased revenue output.
WIZ Engage delivers authentic human voice experience in 10+ languages within one second, and 98% of users cannot tell it's a bot.
Talkbot, equipped with purpose-built LLM models and use case best practices, guides targeted dialogues and handles queries naturally, increasing conversions for your business.
WIZ Engage features a few-shot learning-powered Talkbot builder that streamlines business design, corpus collection, LLM fine-tuning, and regression evaluation, facilitating rapid value realization and robust iterations.
Operational costs are reduced through an LLM-based smart inspection model, which flags responses for human review, and a custom analytics tool that provides insights by comparing Talkbot and human agent dialogues, aiding optimization.
WIZ Engage effortlessly implements out-of-the-box automation flows across various channels such as voice calls, chat (including WhatsApp, Line, Instagram), websites, and messaging platforms. It features a cross-day mixed outreach strategy and an Agent-Bot synergy solution that smoothly redirects conversations to human agents when necessary, ensuring consistent service quality.
Reach out to our team of experts to discover how NeogenixAI’s pioneering Generative-AI platforms will fuel your business growth.
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