Harnessing the Power of the Latest Voice and Generative AI Technologies, NeogenixAI Offers Everything You Need for AI Transformation: From Reinventing Customer Experience to Scaling Service Solutions.
Integrate Generative AI into Customer and Employee Experiences
Customer Growth
customer activation
cross-selling averages
Cost Savings
Business Scalability
Team Productivity
AI Calls in 1 Hour
Enhanced by AI Insights Learned from History Interactions
Enhanced By AI Insights Learned From History Interactions
98% users can not tell it’s a bot, which brings 30%+ response rate increase in customer engagement.
Omni-channel and consistent customer experience, in any language, decreased 65% wait time and achieved 85 CSAT Score
GenAI allows more complex and natural conversations that achieves 90% resolution rates and fewer transfers to agents.
Enterprise-Ready and Customized Solutions That Build Customer Trust
Industry-leading safeguards and intelligent inspections ensure the highest level of protection and privacy for each interaction.
Support lifecycle iteration and quality control, simplifying the complexities of your business design, corpus collection, LLM training, prompting, and evaluations.
Gather GenAI insights from customer conversations and top agents to ensure that omni-channel behaviors and dialogue capabilities are continuously optimized.
WIZ Talkbots and Chabots can understand and speak Bahasa, Thai, Tagalog, English, Spanish, Singlish, Portuguese, Simplified and Traditional Chinese, etc.
Deliver lifelike voice and communication, with 95% of users unable to tell it’s an automated bot.
Streamline communication seamlessly across multiple channels with WIZ automation engine, mimicking authentic human interactions.
Telecommunication
PLDT witnesses increased productivity by 33% and reduced callouts by 15%
Keeping customer data safe is as important to us as it is to you. Our platform is designed with unmatched enterprise-grade security that protects you and your customer.
End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business
End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business
End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business
Our platform is designed with unmatched enterprise-grade security that protects you and your customers.
End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business
Our multi-layer guardrails with LLM-powered smart inspection on user input and AI output, ensure secure, reliable, strict access-controlled, robustly-evolved generative AI solutions
Our external services and internal operations undergo annual audits and supervision, to meet PDPA compliance and industry security standards, including SOC2 Type2 and PCI DSS for both SaaS and on-premise deployment
Reach out to our team of experts to discover how NeogenixAI’s pioneering Generative-AI platforms will fuel your business growth.
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